All Sales Final. Obviously.
Refund Policy · Effective date: 28 September 2026
You chose the price. You were told exactly what you'd get. You got it the second you paid. So no, we won't refund you because you changed your mind, got overtaken or sobered up. But if something actually went wrong, we'll fix it. Fast, and without making you call your bank.
1. The general rule
All purchases on Expenshit. are final. Here's why:
- the Product is digital content delivered immediately after payment;
- you chose the amount yourself, with full information about what you would receive;
- at checkout, you expressly agreed to immediate delivery and acknowledged that you lose any statutory right of withdrawal (see section 5 of our Terms).
2. When we will refund you
We will refund you in full if you contact us within 14 days of the charge and one of the following applies:
| Situation | What we need from you |
|---|---|
| Duplicate charge. You were charged more than once for the same purchase. | Your email address and the dates of the charges. |
| Unauthorised charge. Someone used your payment method without your permission. | Your email address, the date and amount, and a short description. |
| Technical error. You were charged a different amount from the one you confirmed, or the payment went through but the purchase failed. | A screenshot or description of what happened. |
| Not delivered. You paid but did not receive your Object, Certificate or Listing within 24 hours, and we cannot fix it. | Your email address and the order number, if you have it. |
| Purchase by a minor. Someone under 18 used your payment method without your permission. | The date and amount, and confirmation that you are the cardholder. |
We may also refund other purchases at our sole discretion. If we do, it does not mean we will do the same for other purchases.
3. When we won't refund you
- You changed your mind.
- You were overtaken on a leaderboard, or dropped off it.
- You didn't get the views, clicks, followers, dates, respect or attention you were hoping for.
- You paid more than you meant to because you typed the amount yourself and confirmed it.
- We removed your Listing or content because it broke our Terms.
- You simply realised what you did.
4. What happens when you're refunded
- The refunded amount is removed from your leaderboard totals, and your rank is recalculated.
- If the refund covers everything you ever paid, your Listing is removed.
- Your Object and Certificate are marked as void in our records.
5. How to ask for a refund
Email hello@haydar.studio with the subject line "Refund". Include:
- the email address you used at checkout;
- the date and amount of the charge;
- which situation in section 2 applies.
We reply within 2 business days. Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days for the money to appear.
6. Please contact us before your bank
If something's wrong, please write to us first. We can usually fix it within a couple of days. Your bank's chargeback process takes weeks.
If you file a chargeback for a purchase that you authorised and that was delivered, we may remove your Listing, close your account, and contest the chargeback with the evidence we hold, including your consent at checkout and your delivery records.
7. Your legal rights
Nothing in this policy affects your rights under mandatory consumer protection law in your country, including your rights if the Product is not supplied or does not match its description.
HAYDAR ® STUDIO · 47 rue Vivienne, 75002 Paris, France · hello@haydar.studio